Privacy policy

  • This Privacy Policy describes how www.glamurx.com (the “Website” or “we”) collects, uses, and discloses your personal information when you visit or purchase from the Website.

  • Contact

  • After reading this Policy, if you have additional questions, would like more information about our privacy practices, or would like to file a complaint, please contact us by email at service@glamurx.com.

  • Collection of Personal Information

  • When you visit the Website, we collect information about your device, your interactions with the Website, and necessary to process your purchase. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any personally identifiable information, including the following, as “Personal Information.” Please see the list below for more information about what Personal Information we collect and why we collect it.

  • Device Information

  • Purpose of Collection: To accurately load the Website for you and to perform analytics on Website usage to optimize our Website.

  • Source of Collection: Automatically collected when you visit our Website using cookies, log files, web beacons, tags, or pixels.

  • Personal Information Collected: Web browser version, IP address, time zone, cookie information, websites or products you viewed, search terms, and how you interacted with the Website.

  • Order Information

  • Purpose of Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising related to our products or services when consistent with the preferences you have shared with us.

  • Source of Collection: From you.

  • Personal Information Collected: Name, billing address, shipping address, payment information (including credit card number).

  • Customer Support Information

  • Purpose of Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising related to our products or services when consistent with the preferences you have shared with us.

  • Source of Collection: From you.

  • Personal Information Collected: Name, billing address, shipping address, payment information (including credit card number).

  • Minors

  • The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address above to request deletion.

  • Sharing of Personal Information

  • As described above, we share your personal information with service providers to help us provide our services and perform our contract with you.

  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights

  • Use of Personal Information

  • We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you informed of new products, services and offers.

  • Lawful Basis

  • If you are a resident of the European Economic Area (“EEA”), we process your personal information based on the following lawful bases under the General Data Protection Regulation (“GDPR”):

  • Your consent;

  • Performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • Protection of your vital interests;

  • Performance of a task in the public interest;

  • For our legitimate interests and those interests do not override your fundamental rights and freedoms.

  • Retention

  • When you place an order through the Site, we will retain your personal information for our records unless you ask us to delete it. For more information on your right to erasure, please see the “Your Rights” section below.

  • Automated Decision Making

  • If you are a resident of the European Economic Area, you have the right to object to processing based solely on automated decisions (including profiling) when that processing has legal effects or significantly affects you.

  • We do not use customer data to make entirely automated decisions that have legal or other significant effects.

  • Services that contain elements of automated decision making include:

  • A temporary blacklist of IP addresses associated with multiple failed transactions. This blacklist will last for a few hours.

  • A temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist will last for a few days.

  • Your Rights

  • GDPR

  • If you are a resident of the European Economic Area, you have the right to access the personal information we hold about you, have it transferred to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact information above.

  • Your personal information will be processed first in Ireland and will then be transferred outside of Europe for storage and further processing, including to Canada and the United States. More information on how data transfers comply with the GDPR.

  • CPA Canada

  • If you are a California resident, you have the right to access the personal information we hold about you (also known as the “right to know”), have it transferred to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at the contact information above.

  • If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

  • Cookies

  • Cookies are small amounts of information that are downloaded to your computer or device when you visit our website. We use a variety of different cookies, including functional cookies, performance cookies, advertising cookies, and social media or content cookies. Cookies allow websites to remember your actions and preferences (such as logins and region selections) to improve your browsing experience. This means you don’t have to re-enter this information each time you return to the website or browse from one page to another. Cookies also provide information about how people use the website, such as whether they are first-time visitors or repeat visitors.

  • Do Not Track

  • Please note that because there is not yet a consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.

  • Changes

  • We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

  • Complaints

  • As stated above, if you wish to make a complaint, please contact us by email at service@glamurx.com.

  • This Privacy Policy describes how www.glamurx.com (the “Website” or “we”) collects, uses and discloses your personal information when you visit or purchase from the Website.